Payment Policy

Effective Date: January 8, 2025

At GlitzCiteino, we prioritize your shopping experience by ensuring a secure and seamless payment process. Our Payment Policy provides clear details on accepted payment methods, transaction security, billing practices, and more. By using our website and making purchases, you agree to the terms outlined in this policy.

1. Payment Methods

We offer a variety of payment methods to ensure convenience and flexibility for our customers. These methods are secure and designed to protect your personal and financial information during transactions. Accepted payment methods include:

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For added convenience, you can use your PayPal account for secure payments.
  • Apple Pay & Google Pay: For customers using mobile wallets, we accept both Apple Pay and Google Pay.
  • Bank Transfers: In certain cases, we may offer direct bank transfer options. Please contact us directly for more information.

All payments are processed through encrypted, secure gateways to ensure that your financial information remains protected.

2. Pricing and Currency

  • Currency: All prices on GlitzCiteino.com are listed in U.S. Dollars (USD).
  • Tax: Sales tax is applied to orders where applicable based on your location. The final tax amount will be calculated during checkout.
  • Price Changes: We reserve the right to update prices on our website. The price at the time of order placement will be the price you pay, unless the order is canceled or modified.

3. Transaction Security

Your security is a top priority for us. We use SSL (Secure Sockets Layer) encryption technology to protect your payment details during the transaction process. This encryption ensures that all your sensitive information—such as credit card details and personal information—is transmitted securely.

Additionally, we do not store sensitive payment details on our servers. All payment processing is handled by reputable third-party providers who comply with PCI DSS (Payment Card Industry Data Security Standard) for secure transactions.

4. Payment Authorization

Once you submit your order, we will immediately process the payment. If you use a credit card or another method, we will pre-authorize the payment amount. The transaction will be fully processed when your order is shipped. In the case of backorders or pre-orders, your card may be authorized in advance, but you will not be charged until the items are dispatched.

Please ensure that the payment information you provide is accurate to avoid any delays in processing. If there are any issues with your payment, we will contact you to resolve the matter before proceeding with the shipment.

5. Payment Disputes and Chargebacks

We understand that, occasionally, disputes may arise regarding payments. If you believe a charge was made in error, please contact us at info@glitzciteino.com within 30 days of the transaction date. We will work with you to resolve any issues.

In the event of a chargeback or payment dispute initiated by the customer, we reserve the right to suspend or cancel your order, and any future orders, until the matter is resolved.

6. Order Review and Fraud Prevention

We take fraud prevention seriously and implement various measures to protect both you and us from fraudulent activities. Your order may be subject to additional review if it appears to be unusual, suspicious, or if it meets certain criteria that raise red flags.

In such cases, we may require additional information from you, such as proof of identity or shipping address verification, to process the payment. If we are unable to verify your payment or detect suspicious activity, we reserve the right to cancel or decline your order.

7. Payment Issues

If your payment is declined for any reason, you will be notified immediately via email or through the website. We encourage you to check the payment information you provided and verify with your bank or payment provider to ensure there are no issues. If your payment continues to fail, please try using an alternative payment method.

8. Order Cancellations and Modifications

Orders can be canceled or modified only before they are shipped. If you wish to cancel or modify an order after payment has been processed but before shipment, please contact us as soon as possible. We will do our best to accommodate changes, but we cannot guarantee that modifications will be made if the order is already in transit.

9. Payment Confirmation

Once your payment has been successfully processed, you will receive an email confirmation with the details of your order, including the amount charged, the shipping address, and the items purchased. Keep this confirmation for your records.

If you have any questions or concerns regarding payments, please feel free to contact us via email at info@glitzciteino.com or by phone at (309) 728-2775.